如果你能众包无限的新想法，并通过挖掘自己的团队的辉煌解决您最紧迫的面向客户的问题？ 是的. 答案在房间里！
标志性品牌是 消失 左，右，没有人是免疫的破坏
中断正在对传统商业模式造成严重破坏。 破产是在历史新高。 整个类别，一旦认为免疫正在落在路边。 西尔斯—破产了 玩具-R-Us—不见了！ 永远21—当然不是永远。 ﾂ暗ｪﾂ氾环催ﾂ団ﾂ法ﾂ人… 即使是 Gap,维多利亚’s 秘密和沃尔格林正在关闭数百家商店. 仅在2019年就有超过9,000家零售商店关闭！
这里’是 真相: 没有业务可以自满！每个类别中的每家公司都容易遭受重大破坏，在线竞争对手和价格较低的替代品. - 和 它的 发生的速度比任何人预期的都要快.
忠诚度已成为过去，因为有很多其他选择。说实话, 它的 让您成为竞争对手真的很容易.
Here's the New Reality in Business:
Legitimate competitive advantage today comes from eliminating friction in your buying process, and delivering a superior Customer Experience.
In short, the winners in business today are companies that are extraordinarily easy to do business with!
In writing my past three books and in my international consulting, I have engaged in over 4,000 one-on-one conversations with company CEOs and top leaders regarding their competitive advantage and business struggles. I have spoken to business owners, managers and their teams across America and in 24 countries around the globe.
And the biggest challenge wasn’t the customer engagement work I did with their teams, it was what happened — or didn’t happen — in the months that followed!
What I heard again and again was: “How do we keep this important conversation going and not lose momentum?”
Answering that question was the genesis of what has become the most relevant, actionable and impactful work of my career.
David Avrin Introduces
The Customer Experience Advantage "Morning Huddle"
When you engage your team in structured, customer-focused conversations, you get:
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Involved leaders and employees who are focused on your customers...and not just their jobs.
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Access to virtually unlimited fresh ideas to solve customer issues and enhance your customers’ experience
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Increased loyalty and retention resulting more predictable long-term revenue.
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A future-proofed businesses model as you're consistently addressing issues and improving your service delivery!
Watch Examples of the Customer Experience Advantage "Morning Huddle" Video Lessons
In this eye-opening video, David Avrin reveals the unexpected challenge of witnessing others’ poor experiences, and how that memory can diminish our perceptions of our own customer experience.
Watch as David Avrin explains a clever and creative way to “future proof” your customer and client engagement. He shows how you can identify vulnerabilities by competing against yourself.
Shifting the blame is a far more common practice than most people realize. But when we call-out the mistake of someone in our own company in order to save face, we too often hurt ourselves in the process.
Here’s what others are saying about the Customer Experience Advantage "Morning Huddle" and David Avrin’s powerful lessons:
"The Morning Huddle content is really insightful and helps us initiate conversations that improve our experience with our clients and ultimately, improve on our sales goals. "
Tammy
International Building Investment, Inc.
"The "Morning Huddle" conversations have been really lively and elicited a number of new ideas. We often see our projects and people being micromanaged, but these conversations have made our managers recognize other perspectives. The value is growing each week!"
Ray Lucas
President, Xenia Group
How to Engage with the Customer Experience Advantage Morning Huddle:
- Entrepreneurs and Solo-preneurs can watch the catalyst video messages on their own on the cell phone or computer. Use the included facilitator's guide to record ideas and plan next steps.
- Management teams may gather together representing their prospective divisions and watch together. Then discuss challenges while offering their unique perspectives and input.
- And large organizations are encouraged to involve everyone at every organizational level, and include them in the discussion. By casting a wider net, you can elicit broader perspectives and capture more ideas that could impact your customers' experience.
Meet as a roundtable and take turns leading the discussion...
...or connect with remote staff to get everyone's feedback, input and creative solutions.
Subscribe today and make the commitment to keeping your customer engagement top-of mind.
Engage your team in targeted scheduled learning and conversation. We both know that if it’s not on the calendar, it’s not going to happen! (At least not consistently.) An outstanding, intuitive, accommodating and memorable customer experience can be your competitive advantage, but only if you keep the subject top-of-mind and the conversations ongoing.
Membership Pricing Options
Your membership in this powerful year-long initiative is a very reasonable $29/month for individual solo-preneurs, and only $99/month for business with fewer than 50 employees. With a world-wide audience, new languages are being added every month including Spanish, Hindi, Mandarin Chinese and more. Just make a request and we will accommodate!
Professional/Solo-Preneur Membership
$29/Month
ANNUAL MEMBERSHIP
Pricing for individual professional membership.
INCLUDES:
Weekly video lesson/challenge
Facilitator's Guide
Member Benefits
Business Membership (up to 50 employees)
$99/Month
ANNUAL MEMBERSHIP
Note: If you have over 50 employees, please email me at [email protected] We have very low-priced membership options for your organization, as well as additional benefits afforded our larger organizational members!
Outside the United States?
Click below for our international versions of the Customer Experience Morning Huddle program. (New languages being added in the weeks ahead. Please email to inquire!)
Hindi (India)
Click on the flag to see video samples with Hindi subtitles and subscribe with Indian currency.
New International Versions Coming Soon Including Mandarin Chinese!
Please enquire about additional languages. We are adding new international partners every month! Email to: [email protected]
It's more than simply a matter of working hard. It's about an organization-wide commitment to continuous improvement!
Think of it this way: Just one corrected problem area; one new compelling initiative or program enhancement could return your investment 100 fold. Now, imagine at least one great new idea or initiative every month. What could that mean for your customer retention, revenue generation and bottom line? Engage with your team. Put it on the calendar and make space for open discussion.
Best of all, each week's "Morning Huddle" is done for you!
Questions? Reach out directly to David Avrin at: [email protected]
For immediate response, contact Tiffany Lengyel at 303-501-6301
What you should know about me:
I have served as the catalyst for impactful business conversations for over 30 years.
As a business author, Customer Experience and Marketing Speaker and Consultant, I have worked with organizations across North America and in 24 countries on 6 continents including recent work with clients in: Singapore, Bangkok, Barcelona, Mumbai, Abu Dhabi, Sydney, London, Manila, Monte Carlo, Bogota, Rotterdam, Melbourne, Delhi, Buenos Aires, Johannesburg and Dubai.
I have written 5 books including the popular: It's Not Who You Know, It's Who Knows You! and Visibility Marketing.
My newest Customer Experience book: Why Customers Leave (and How to Win Them Back) was named in Forbes as one of the 7 Business Books Entrepreneurs Need to Read and one of the Top-Ten Business Books of the Year. It is being translated into Russian, Chinese, Spanish, Vietnamese and recently launched in India.
In addition to decades of business consulting and promotion, I am also a former CEO group leader and current speaker with Vistage International, the world's leading CEO member organization.
You can learn more about my speaking and consulting at www.DavidAvrin.com
Are you ready to commit to gaining legitimate, sustainable competitive advantage?
Your membership in this powerful year-long initiative is a very reasonable $29/month for individual solo-preneurs, and only $99/month for business with fewer than 50 employees. (Larger organizations, please reach out for special options.) With a world-wide audience, new languages are being added every month including Spanish, Hindi and more. Just make a request and we will accommodate!
Professional/Solo-Preneur Membership
$29/Month
Annual Membership
Pricing for individual professional membershi.
INCLUDES:
Weekly video lesson/challenge
Facilitator's Guide
Member Benefits
Business Membership (up to 50 employees)
$99/Month
Annual Membership
Note: If you have over 50 employees, please email me at [email protected] and put “Business Huddle” in the subject line. We have very low-priced membership options for your organization, as well as additional benefits afforded our larger organizational members.
